Montreal couple angry after French-only SQ emergency call - Montreal - CBC News
Sûreté du Québec doesn't require its dispatchers to speak English, spokersperson says
Sûreté du Québec doesn't require its dispatchers to speak English, spokersperson says
A Montreal couple have complained to Quebec's police ethics board after a Sûreté du Québec dispatcher was unable to speak English during an emergency phone call. Frank Gaudio and his fiancée Tracy Engstrom, who is eight months pregnant, were involved in a car crash earlier this month at the Dorval exit of Highway 20. The couple were unharmed, and Gaudio went to check on the driver of the other vehicle while Engstrom dialled 911.
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